Toliet spill occurred in the first floor bathroom


Thank you for a timely response. The spill occurred in the first floor bathroom. No carpet, just linoleum . Bathroom, approximately, 5 X 9 square ft. Is situated over basement. Spill seeped down through floorboards onto basement concrete floor. About a 10 X 10 square ft. area of the concrete floor was wet, or the area directly under the bathroom. Nj is home. This happened months ago. After all I’ve done, the odor still make it’s presence known. I’m still fighting it!!
I’ve tried several products 2 gallons Nilodor Bio-Enzymatic Urine Digester, full strength & diluted, applied with 3 gallon pump sprayer, to bathroom floor, basement ceiling & floor area.

This is an old house, I’ve found the bathroom floor is not exactly level. I poured the product on the floor & watched as it dripped down on the basement floor, that is the area where I concentrate spraying to the bathroom floor, basement ceiling & floor area. Hope this helps you to help me!!!

Thank you for your question, Henry,

This is what I would do, if I came to your home on a Contract Job.
I will refer you to pages to read, so you will know why I am recommending these products and you can see why the products you have used did not work.

You are going to have to make things wet again. Is the linoleum in good shape?
Are you ready to remove it, to get to the source of the problem?

I would take the N O C and mix it 2 parts warm water (not hot) to one part
N O C and apply wherever the bad stuff went, the odor is going to get real bad, because it activates the bad stuff. Then your odor will start going down in 45 minutes and continue to go away.

Put fans on the area, until all is completely dried.

Then I would take the Germ Doc and mist all area.


I would be happy to explain the directions on the phone an help you.
In your pages on the product, will tell the square footage a gallon will cover.

Sheryl Jay Lobdell

Have a contract job to do Saturday for skunk under a mobile home.
That will be taken care with the N O C , Germ Doc. And fine powder.

Front-Loading Automatic Washer, but sure wish you could get rid of the odors

Washer Odor Controller

S.W.O.C. Loading Washer Controller

You just love your Front-Loading Automatic Washer, but sure wish you could get rid of the odors that build up in your washer with an odorless products. Are you fed up with laundry smelling like mildew?  Are you tired of musty, moldy or sour odor in dish towels and linens? S.W.O.C. –  Washer Odor Controller products are the solution! You’ll be required to use your nostrils to do the sniff test and smell that your frontload or top loading washing machine is clean and fresh with no cover up smell. Just no odor at all! With all of the water and energy savings that washers provide, they still require special care. Odor-causing residue may form in hard-to-reach areas of washers.  Many times people will notice that their basement or laundry room has become stinky. Often this is caused by their washing machine developing a musty smell. S.W.O.C.™ washer cleaner will get your washing machine clean, so you can enjoy no smell in your laundry area or cellar. It removes odor-causing residue and kills mold and mildew. S.W.O.C.™ cleaner is fast and simple. Open the washer door and remove any clothing or items from the washer. Simply spray inside of the tub a couple of times and pull back the bellow to spray inside of the door seal/bellow, let sit over night. Use a throw away towel and really wipe down and clean all of the black on the gray colored seal. This routine maintenance will keep the inside of your washer sparkling clean and no odor. S.W.O.C.™ is environmentally friendly, safe on septic tanks, and safe for all washer components. For as much time and money is spent trying to remedy this problem, the solution is surprisingly simple: you need to clean your washing machine. While it’s great at cleaning your clothes, detergent fails as cleaning washing machine; and you’ve probably already learned that bleach is no better. Turn to Washer Care in your user manual and follow the special cycle stored within the machine’s programming. Pressing a specific combination of buttons will access this cleaning cycle. This cycle uses higher water volumes to thoroughly clean the inside of your washing machine. DO NOT ADD anything to the machine before or during this cycle. Some Machines will run 45 minutes, and when this process is through, do not be surprise if your machine is full of black mold. The best way to get this out of the tub is with a shop vacuum. Repeat this process every six months or when you do the sniff test. After the cleaning cycle is complete, leave the door open, slightly, to allow for better ventilation and drying of washer interior. Be aware what your manual tells you to use for detergent. If clothes have picked up this musty, mold and mildew odor, you can spray S.W.O.C.™ on them or use our laundry aid 1/4 cup dba N.O.G.C. All Purpose Granule per load to deodorize clothes from such things as gasoline, diesel fuel, pet odors, etc. Life is easier with our products.       N.O.G.C., Inc.          888-884-6367

Vintage clothes

I bought a costume that was stored in a dry cleaning bag for several years. I read somewhere that spirits water on the fabric and layering zeolite rocks for a few days would pull out the stale smell. Is this true? Is so, which of your products would work best?
I’ve used Febreze on it which helped a little, but the strong scent is still there.
Thanks, Melissa Gracey
The Febreze has a odor of it’s on, so all it did was cover or mask the odor.
You always have to use products that have no odor. Eliminate odor, don’t try to cover it up, when the
cover up odor is gone, you are left with your original odor.

You can spray Natures Air on the item, first.
Then use the All Purpose Granule or Odor Crushing Packs.
The All Purpose Granule can also be used in the washing machine and the garbage disposal.

The page links to these products are below:

Thank you for your question, and I am here to help.
Sheryl Jay Lobdell

Pet Powder – Eliminates Odor – Animals in Heat

Pet Powder will eliminate body odor, fleas, and ticks. Works to eliminate all types of bacterial heat and hormonal problems. Pet Powder instantly attracts and traps odor molecules given off by bitches in heat. Hormones given off by animals are highly polarized and can be quickly adsorbed by the negative charge of natural zeolite. Pet Powder is a natural zeolite mineral that works on all types of odors as well, without causing any irritations or sensitivity to the animal. Breeders and show participants have had great success in controlling animals in heat with an application of Pet Powder to the gland area.
The powder is also soothing and relieves the itching of  hot spots on animals. It is 100% natural zeolite mineral, safe to use on any animal. Simple to use, just apply directly to odor source as needed. Apply directly to hot spots as needed.
Eliminates skunk odor completely when used with N. O. C. ™ (Natures Odor Control™) on pets or humans.
Apply liberally to pet and brush into coat for body odor, flea and tick control at least twice a week.
The Carpet Granule is used in the carpet for problems with fleas and ticks.

Dog in heat: This powder is absolutely fabulous. It’s safe to sprinkle on dogs after expressing anal glands and a must for a bitch in season – just sprinkle down her rear and repeat every time she comes back in from exercising. It won’t prevent breeding but will virtually eliminate stress in your males.

Use on cotton balls in bitch’s britches, and not even the other dogs in the house or in the vehicle will know she is in season. Of course, you cannot allow them together.


Working with carpet and odors.

Hi: I have an indoor/outdoor carpet that became saturated with water. It is made from a type of plastic. It has dried and there is a definite mildew odor in the room. Can this product be applied to the carpet and take care of the odor successfully? Germ Doc.
Thanks, Chris

Odorless, Disinfectant, Deodorizer, Sanitizer


Chris, yes, the Germ Doc.  can take care of the problem, by spraying it on the indoor/outdoor carpet. If you have a large area, it would be easier to use a pump up garden sprayer to apply the product. It does have to be a brand new sprayer.You did not tell me if this was glued down or not? If it is, I would also use some All Purpose Granule on it after it is dried. Always use fans in an area when you are working with carpet, to have plenty air circulation. I have added two attachments:

Note: it is important to keep pets from area until all the granules have been vacuumed up because the odor will not be totally gone until that time and the pet may re-soil the area. You can always cover the area by using furniture or an upside down basket..
One Pet Odor Elimination Kit will take care of 10 X 10 foot area to
10 X 15 foot area.

Mildew in carpet

Mold & Mildew in carpet:

Use the B.O.S.S. and Germ Doc. – Two-step process:

1. Spray B.O.S.S. on carpet and wait 30 minutes.
2. Spray Germ Doc.  on carpet until very wet; wait 45 minutes, then clean carpet as usual.
Dry very fast with fans.

Subject: mildew
Hi, My name is Marsha and I have a Question for you. I have a wooden futon and somehow the carpet got wet under one of the legs. When I moved the futon I noticed a black mark in the carpet where the leg was. I am guessing it is mildew. It is also on the bottom of the leg of the futon. It is just a small patch of mildew, what would you use for this problem?
Thank you, Marsha
Marsha, you would use the Germ Doc.  and B.O.S.S. I am sending you some extra material as an attachment. Call me if you have more questions.

Household Packets





Odor Crushing Packs keep your indoor air as fresh as all outdoors after a spring shower. The Packs are 9″ X 9″ with velcro in the top of the twin packs to be able to open if needed. The ribbon hook is there to hang the packs up if desired and weigh approximately 2 pounds per pack. These Packs attract and trap airborne molecules and eliminate odors all over your house.

Works like a magnetic sponge. A natural electric charge draws odors and moisture into crystal micro-channels. Works great on odors caused by smoke, pets, garbage, mildew, cooking foods, as well as chemical odors and gases associated with “sick building syndrome”, including formaldehyde, ammonia and hydrogen sulfide.

Place packs as close as possible to the source of the odor. Also use in hot tubs, offices and autos.

ODOR CRUSHING PACKS can be “recharged” by placing outside in a sunny location until the crystals have released the odor (approximately 2 – 3 days). For continuous peak performance, place Packs in a sunny location outside for a day or two every few weeks, even if the crystals do not have an odor. It does not hurt the Packs to get wet, in the rain as long as you dry them, before reuse.

ODOR CRUSHING PACKS will last on average about one and one half to two years with proper treatment.

One set of ODOR CRUSHING PACKS is recommended for each average size room.



N.O.C.™ - Natures Odor Control

Natures Odor Control (N.O.C.)

Thanks for getting this to us as soon as possible.  I was so surprised to hear from you on Sunday.  I have been a long-time user of  dba N.O.G.C. products.  First saw you in Portland at a big show and remember you drank some of NOC to show us it was safe to use!  I live out of Canby on a 20 acre farm and my main invaders are skunks.  I raise purebred Border Leicester sheep so therefore have plenty of grain, cats to keep the rats and mice away and Border Collie dogs to work the sheep.     The skunks usually come around to eat with the barn cats.   We have had several that were quite friendly if the dogs don’t take a run for them.  Unfortunately every young dog seems to have to give them a push the first time they see them.  It only takes once for most Border Collies and then they are just one of the cats!  I have used your product for this for so long and am so pleased.  The neighbors dog got skunked a couple of days ago.  One of the youngsters from the barn went strolling through her yard.  Her dogs aren’t as smart as the Border Collies…..they have been skunked down at least three times and never seem to learn.  I used the last of my pint to clean a face or two so needed a replacement.  I also keep six Border Collies in the house with me so use it to clean up anything the dogs might drop on the floor.  Thanks so much for your great product.  Di Waibel, Mist O Morn Farm, Canby, Oregon


Makeing Life Easier with NOGC PRODUCTS


Hope this finds you well.  I got my order a couple of days ago and went to work on the litter boxes.  I used the BOSS first on the box to kill the odor in the plastic, then I put the Critter Litter in the

B.O.S.S. #1 Odor & Stain Stopper

Bacterial Odor & Stain Stopper ™

bottom of the box, then litter on top . Oh what a difference your products make.  I have passed this information on to other cat lovers as well.

Critter Litter Additive

Critter Litter

Thanks again,

The Wonderful B.O.S.S.

B.O.S.S. #1 Odor & Stain Stopper

Bacterial Odor & Stain Stopper ™

To the BOSS! – I love your product and have used it since 1996. It does what you say it will do. Now I need to purchase again and am in hopes I can find it in Portland, OR.  Fondly – Mary


Hello! I just placed an order for a gallon of NOC. I am a long-time customer. We love your products and will probably have to buy a lot more if we can’t get the cat to go to the right toilet! I don’t know what I would do if you weren’t there for us!

N.O.C.™ - Natures Odor Control

Natures Odor Control (N.O.C.)



Hi – I’m your long past customer for whom you saved my rented apt. carpet from my Rottweiler puppy when I lived in Hillsboro, I met you at the home show in Jantzen in 1994ish, We’ve talked

B.O.S.S. #1 Odor & Stain Stopper

Bacterial Odor & Stain Stopper ™

on the phone,  I am on my last squirts of B.O.S.S. and now have a Maltese (image problem for me for a while – tee hee) and am using more of your product than ever before. (ugh) I tried to order on line but I don’t have an exsisting password so I started as a new customer.